Returns and exchanges

To start your return, enter your order number and email address or phone number

 

HOW DO I RETURN?

Enter your order number and email address in the fields above and click start

Follow the instructions and select the items you want to return

You will then receive a separate email with shipping guidelines and returns label

 

TERMS OF RETURN

You can return your items within 21 days of receipt of your shipment

They must be in original condition and the original packaging

Free gifts or promotional items are non returnable!

 

ARE THERE ANY CHARGES FOR MY RETURN?

There are no charges for return within mainland UK

Original shipping charges are non-refundable

Outside the UK? Please click link to Deliveries and Returns page in footer

 

HOW SOON WILL I GET MY REFUND?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item

Your refund will then be processed within 10 working days

Credit will automatically be applied to the original method of payment account